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Opening a ticket here is for general, sales & billing enquiries only.

If you open a ticket here requesting support for one of your licenses, it will be closed & ignored.

If you want to open a ticket regarding one of your licenses, please view your software & request support on that page, there is a button on the below right to take you there.

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Enquiry details

We normally reply to emails within 24 hours.

Pricing tiers: A simple way to understand our pricing & update terms.

Super simple pricing for super swell products.

Coffee Cup Apps


The same price as your morning coffee, but these last longer and do more.

Small Apps


Light weight, they'll help you day to day and save you time.

Standard Apps


Speed up your work flow and automate tasks, your Swiss Army ® knives.

Large Apps


Heavy lifting and serious automation, these will give you your life back.
  • 1 License/Installation If you wish to run this software in multiple locations, you will need a license for each one.
  • Commercial use You are free to install this software & use it in for-profit installations, no problem.
  • 2 free support requests Each license is provided with two free, inclusive, technical support requests. Further support can be requested for $5/ticket.
  • 100% satisfaction guarantee 100% Satisfaction Money Back Guarantee - if you are unhappy with your purchase (we hope not!), we will refund you right away. We'll do our best to get it working just right for you though.
  • 1 Year free updates Updates & patches will be provided free of charge for one year. After that, an optional renewal of $10 will ensure a further year of updates.
  • 100% Open Source Not a single file is encrypted, just gorgeous code.
  • 1 License/Installation If you wish to run this software in multiple locations, you will need a license for each one.
  • Commercial use You are free to install this software & use it in for-profit installations, no problem.
  • 2 free support requests Each license is provided with two free, inclusive, technical support requests. Further support can be requested for $5/ticket.
  • 100% satisfaction guarantee 100% Satisfaction Money Back Guarantee - if you are unhappy with your purchase (we hope not!), we will refund you right away. We'll do our best to get it working just right for you though.
  • 1 Year free updates Updates & patches will be provided free of charge for one year. After that, an optional renewal of $10 will ensure a further year of updates.
  • 100% Open Source Not a single file is encrypted, just gorgeous code.
  • 1 License/Installation If you wish to run this software in multiple locations, you will need a license for each one.
  • Commercial use You are free to install this software & use it in for-profit installations, no problem.
  • 2 free support requests Each license is provided with two free, inclusive, technical support requests. Further support can be requested for $5/ticket.
  • 100% satisfaction guarantee 100% Satisfaction Money Back Guarantee - if you are unhappy with your purchase (we hope not!), we will refund you right away. We'll do our best to get it working just right for you though.
  • 1 Year free updates Updates & patches will be provided free of charge for one year. After that, an optional renewal of $10 will ensure a further year of updates.
  • 100% Open Source Not a single file is encrypted, just gorgeous code.
  • 1 License/Installation If you wish to run this software in multiple locations, you will need a license for each one.
  • Commercial use You are free to install this software & use it in for-profit installations, no problem.
  • 2 free support requests Each license is provided with two free, inclusive, technical support requests. Further support can be requested for $5/ticket.
  • 100% satisfaction guarantee 100% Satisfaction Money Back Guarantee - if you are unhappy with your purchase (we hope not!), we will refund you right away. We'll do our best to get it working just right for you though.
  • Lifetime of free updates Updates & patches will be provided free of charge, there will be no renewal necessary to receive them.
  • 100% Open Source Not a single file is encrypted, just gorgeous code.
$5One time $15One time $25One time $45One time

Open source and so well priced - How do we do it? Simple, we want you to have the best expirience you can have, purchasing from us will ensure that. Better than trawling around suspicious sites for hours on end, right?. You wouldn't hand out your security details to a shady looking man in the street, would you? Nulled software can courupt your reputation and business in minutes. Support genuine open source software and we will support you.


Complimentary assistance & how Bluetip supports you

What is paid support?

With every Bluetip license, you are given two inclusive technical support requests. Once you have used these, you will need to purchase additional support requests to receive assistance.

We're nice people, and if it's something simple, we'll probably help you out free of charge. Non-technical support tickets are of course, free of charge.

SWISS ARMY is a registered trademark of Victorinox AG.

How much extra?
How much extra?

Additional tickets can be purchased for just $5 each. You can still submit them, but they won't be responded to if they require payment.

Are you strict?
Are you strict?

In short, no. We like to help & don't want to see anyone go without. We will try to help best we can without you having to buy more ticket support.

What about billing tickets?
What about billing tickets?

Billing & general support tickets are unmetered. You may submit as many as you like, please do not feel restricted when contacting us.

What if I'm unhappy?
What if I'm unhappy?

If you're unhappy, let us know. We'll refund any ticket you are unhappy with & try our best to help you resolve the issue in a way that suits you.